Terms of service
1. Introduction
Welcome to Sri arka. These Terms & Conditions govern your access to and use of our website and services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree with these terms, please do not use our website.
2. Eligibility
You must be at least 18 years old or have the permission of a parent or legal guardian to use this website and place orders.
3. Products
We make every effort to display accurate product descriptions, images, specifications, and prices. However, slight variations in color, size, shape, or appearance may occur due to lighting, photography, screen settings, or the natural characteristics of gemstones, Rudraksha beads, Karungali wood, crystals, and other handcrafted products.
Natural products are unique, and no two pieces are exactly alike.
4. Spiritual Disclaimer
The spiritual, traditional, and healing benefits mentioned for our products are based on traditional beliefs, scriptures, and cultural practices.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition or disease. Individual experiences and results may vary.
5. Pricing
All prices are displayed in Indian Rupees (INR).
We reserve the right to change product prices, offers, or promotions at any time without prior notice.
6. Orders
All orders are subject to acceptance and product availability.
We reserve the right to refuse, cancel, or limit any order due to pricing errors, stock availability, suspected fraud, or any other legitimate reason.
If your order is cancelled after payment, the applicable refund will be processed according to our Refund Policy.
7. Payments
We accept secure payments through authorized payment gateways.
Sri arka does not store your complete debit or credit card information.
8. Shipping & Delivery
Shipping timelines are estimates only.
Delivery may be delayed due to courier issues, weather conditions, public holidays, government restrictions, or other circumstances beyond our control.
For complete details, please refer to our Shipping Policy.
9. Returns & Refunds
Returns, replacements, and refunds are governed by our Refund Policy.
Customers are requested to read the Refund Policy before placing an order.
10. User Responsibilities
You agree not to:
- Use the website for any illegal purpose.
- Submit false or misleading information.
- Attempt to hack, disrupt, or damage the website.
- Upload viruses or malicious software.
- Copy or misuse website content without written permission.
- Violate any applicable laws while using our website.
11. Intellectual Property
All content on this website, including logos, product images, graphics, text, designs, icons, and trademarks, is the exclusive property of Sri arka unless otherwise stated.
Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.
12. Privacy
Your personal information is collected, used, and protected in accordance with our Privacy Policy.
13. Third-Party Services
Our website may contain links to third-party websites or use third-party service providers such as payment gateways and courier companies.
We are not responsible for the content, services, or policies of these third parties.
14. Limitation of Liability
To the maximum extent permitted by law, Sri Arka shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
15. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
The updated version will become effective immediately upon publication on this website.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Sri arka
Email: support@sriarka.in
Customer Support: Monday – Saturday, 10:00 AM – 6:00 PM (IST)
We are committed to providing prompt assistance and resolving customer concerns professionally.